You may not be consciously aware that each time you visit a website your natural human instincts haven’t suddenly checked out. You’re still in fight or flight mode. How we interact with the places we visit on the web is so personal and unpredictable that there is no possible way any user interface design will meet […]
“But It’s Not Broken” and Why I Love Website Usability Testing
Automation and organic gardening have been on my mind, and so has just about everything else, while I create content maps for a manual usability testing job for a client. The painstaking process of digging deeply into a website without any net, any software and any caffeine is not what most usability professionals dream of […]
Human Behavior and Data: The Performance of Trees
In a park anywhere where there are trees is a tree I’ll call Tree. One day Tree thought how nice it might be to check its performance as a tree. So it counted up its branches and leaves to see how many it had. Every season, year after year, Tree tracked its leaves and branches. […]