Tag Archives: user experience

How Your Small Business Can Perform User Testing

I like watching people use web sites. Their likes, dislikes, environment, habits, expectations, and abilities to perform online tasks are all unique. Sometimes I think I’ll spend my retirement sitting in a shopping mall doing user testing, for fun. I … Continue reading

Posted in Kim Krause Berg, Usability | Tagged , , , , , , , | 3 Comments

What Will You Do With Your Facebook Page?

Once again Facebook has outraged its user base with the result being another round of calls for worldwide boycotts. Listening to users is not a Facebook principle. Run a search on “Facebook boycotts” and you’ll find some going back to … Continue reading

Posted in Social Networking & Marketing, Usability | Tagged , | 5 Comments

I Am Not A Search Engine Marketer

I’m sometimes referred to as being a “marketer”. When this happens, I immediately know the person hasn’t done their homework on my work. For sure, they’ve never met me. Because if they had, they’d know I have no sales gene … Continue reading

Posted in Marketing, User Centered Design | Tagged , | 4 Comments