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	<title>Cre8pc Usability Testing and Web Design Support &#187; user experience design</title>
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	<description>Kim Krause Berg, Web Site Usability/SEO/IA Consultant</description>
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		<title>Pinky and the Brain, Search Marketing &amp; User Experience Design</title>
		<link>http://cre8pc.com/2012/02/01/pinky-and-the-brain-search-marketing-user-experience-design/</link>
		<comments>http://cre8pc.com/2012/02/01/pinky-and-the-brain-search-marketing-user-experience-design/#comments</comments>
		<pubDate>Wed, 01 Feb 2012 18:12:21 +0000</pubDate>
		<dc:creator>cre8pc</dc:creator>
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		<description><![CDATA[When Google went from being just another new search engine to the search engine, I couldn’t stop comparing the company to the cartoon series, Pinky and the Brain. In my mind, the conversation between Larry and Sergey was identical to the two lab mice: Larry: “Gee Sergey, what do you want to do tonight?” Sergey: [...]<p>Economy blues? Poor conversion rates?  Web site lost its spunk? <A href="http://cre8pc.com/free-quote/"> Quotes are always free at Cre8pc</a>.  Get the answers you need NOW!<br/><br/><a href="http://cre8pc.com/2012/02/01/pinky-and-the-brain-search-marketing-user-experience-design/">Pinky and the Brain, Search Marketing &#038; User Experience Design</a>

<b>Sign up for Cre8pc.com's Web Site Usability Course at the Search Engine College</b><br>
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			<content:encoded><![CDATA[<p>When Google went from being just another new search engine to the search engine, I couldn’t stop comparing the company to the cartoon series, Pinky and the Brain. In my mind, the conversation between Larry and Sergey was identical to the two lab mice:</p>
<blockquote><p><strong> Larry: “Gee Sergey, what do you want to do tonight?”<br />
    Sergey: “The same thing we do every night, Larry—try to take over the world.”</strong></p></blockquote>
<p>For the cartoon, no matter what scheme Brain devised, the world was not his to take. Perhaps it was Bill Gates’ plan to put a computer in every home that stood the best chance of world domination. Steve Jobs and Apple followed up with more computers and added music. You might even say that the music injection was the language the entire world could understand.</p>
<h3>Extending ourselves</h3>
<p>It occurred to me one day that people like Larry, Sergey, Bill and Steve, and others like them, instinctively understand the human brain. They know that computers aren’t substitutes for our minds, but are extensions because, for starters, we create the machines. Fascination with our brains is everywhere. There are new books on the male brain, female brain, brain after a stroke, spiritual brains and how brains handle memory or heal disease.<br />
<a href="http://cre8pc.com/blog/wp-content/uploads/2012/02/pinkyandthebrain.jpg"><img src="http://cre8pc.com/blog/wp-content/uploads/2012/02/pinkyandthebrain-300x300.jpg" alt="Pinky and the Brain" title="pinkyandthebrain" width="300" height="300" class="alignright size-medium wp-image-3079" /></a><br />
It’s likely no coincidence that around the time Google was launched, an essay called <a href="http://consc.net/papers/extended.html"><strong>The Extended Mind</strong></a> was published in the journal Analysis by two philosophers, Andy Clark and David Chalmers. They set out to prove that the mind is a system made up of the physical brain and parts of its environment. When your environment is dependent on computers for communication, for example, how does this affect your memory? Does texting with phonetic words mean the eventual loss of grammatically correct writing?</p>
<p>One way to take over the world is to make people dependent on computers for their survival, communication, entertainment and income. I find it no coincidence that Google explores ways to make its search and data an extension of our daily habits. The key theme between Larry, Sergey, Bill and Steve, and others like them is that humans love convenience.</p>
<p>I think user experience web design and Internet marketing success is tied to exactly the same idea.</p>
<h3>Awareness</h3>
<p>Another interesting study shows how narrow our awareness is. Two psychologists, Daniel Simmons and Christopher Chabris, showed a video of two groups of students weaving around each other, passing a basketball. Half of them wore white shirts and the other half wore black. They were asked to keep track of how many times the basketball was passed by their team. At one point, a student dressed in a gorilla costume came wandering into the scene. Later, several students said they never saw the gorilla. Their brains regarded this information as extraneous information. (You can view the <a href="http://viscog.beckman.illinois.edu/flashmovie/15.php"><strong>“basketball” video</strong></a> here.)</p>
<p>We extract only what we need for whatever our task may be. This same lesson can be applied to usability and marketing.</p>
<h3>Navigation and memory</h3>
<p>Search engines keep changing their user interfaces. This is not intended to drive you crazy. Rather, the companies are keenly aware of human-computer interaction studies and listen to user feedback. One of our many issues with search and web designs is our inability to recall where things are, how we got anywhere and how to handle information overload.</p>
<p>Creatures of habit, we’ve learned where logos are placed and become accustomed to global, supplemental, supportive and breadcrumb navigation. We scan and look for tidbits. We seek out only what we need to complete a task.</p>
<p>Design styles have changed over the years. However, you will still see home pages with 20-plus items listed on the left side navigation. If just one of those choices is the start of a task, a site visitor has started down a certain path. Ask them to recall what the other 19 items are and they can’t tell you because they didn’t want or need all that information. Duplicating that information with image navigation inside the main body aggravates the situation by removing confidence. Which click is the best for the task, the left side link or product image?</p>
<h3>Information gathering</h3>
<p>We are quickly adapting not only our brains to our laptops, but also our hands and eyes to sorting through and responding to information. New studies are being performed on how our brains seek out new ways to get information. There’s a rearrangement of neurons based on new methods of getting any feedback. This feedback is not just by sight. For us as internet workers, the creation of lists, forms, videos and detailed images contribute to engaging the brains of our targeted readers or market. Consider disabled persons accessing the Internet and those whose handheld devices are an extension of their body.</p>
<p>One area I see missing in ecommerce design is close up shots of craftsmanship in handmade products. A wedding site with models showing different styles of veils will sell better if the model is shown with several head shots and with close ups of the beads, lace, and length. With the time honored custom of shopping for wedding gown and accessories with family, sales online must find ways to emulate the experience of touching material, remembering a design that was like one Grandmother wore at her wedding and trying on head pieces to see how they look on different size women. We have yet to truly emulate physical feedback to our brains in an environment where touch doesn’t exist.</p>
<p>Pinky and Brain were never able to conquer the world, despite being genetically altered so they could speak to humans. Brain’s name is an acronym for “Biological Recombinant Algorithmic Intelligence Nexus”. Will Google become an extension of our brains? As we search for information via the Internet and make purchases online, we’re contributing to a new way of communication. Our brains are adapting to new behaviors. How we market online is attached to our greater perception of ourselves. Think social media and social media marketing, for example.</p>
<p>For a struggling world economy, companies that will succeed will be those who get unstuck from old practices in design and marketing and regard each of us as evolving humans.</p>
<blockquote><p>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;</p>
<p>This article was originally written by Kim Berg and published by <a href="http://searchengineland.com/">Search Engine Land</a>, January 23, 2009</p></blockquote>
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<p>Economy blues? Poor conversion rates?  Web site lost its spunk? <A href="http://cre8pc.com/free-quote/"> Quotes are always free at Cre8pc</a>.  Get the answers you need NOW!<br/><br/><a href="http://cre8pc.com/2012/02/01/pinky-and-the-brain-search-marketing-user-experience-design/">Pinky and the Brain, Search Marketing &#038; User Experience Design</a>

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		<title>Top Ten Must Have Books on Usability and Search Engine Optimization</title>
		<link>http://cre8pc.com/2011/06/21/top-ten-must-have-books-on-usability-and-search-engine-optimization/</link>
		<comments>http://cre8pc.com/2011/06/21/top-ten-must-have-books-on-usability-and-search-engine-optimization/#comments</comments>
		<pubDate>Tue, 21 Jun 2011 22:33:21 +0000</pubDate>
		<dc:creator>cre8pc</dc:creator>
				<category><![CDATA[Search Engine Marketing]]></category>
		<category><![CDATA[Usability]]></category>
		<category><![CDATA[Usability Publications]]></category>
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		<description><![CDATA[The only that pours slower than molasses is universal acceptance of how well search engine marketing and user experience design work together. How long have I been writing here on the topic? Eleven years. Five people actually get it. Interest in the Usability and SEO combo is growing but mostly from the search engine marketing [...]<p>Economy blues? Poor conversion rates?  Web site lost its spunk? <A href="http://cre8pc.com/free-quote/"> Quotes are always free at Cre8pc</a>.  Get the answers you need NOW!<br/><br/><a href="http://cre8pc.com/2011/06/21/top-ten-must-have-books-on-usability-and-search-engine-optimization/">Top Ten Must Have Books on Usability and Search Engine Optimization</a>

<b>Sign up for Cre8pc.com's Web Site Usability Course at the Search Engine College</b><br>
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]]></description>
			<content:encoded><![CDATA[<p>The only that pours slower than molasses is universal acceptance of how well search engine marketing and user experience design work together.  How long have I been writing here on the topic?  Eleven years.  Five people actually get it.</p>
<p>Interest in the Usability and SEO combo is growing but mostly from the search engine marketing camp.  Some of the more famous of my friends in the SEO industry have been including usability audits with their services for years.  A few won&#8217;t even take on new marketing clients until their web site passes a usability review and repairs are made first.  Why? Because promoting a web site that doesn&#8217;t work is a waste of time and money.  While there&#8217;s always SEO companies that have no interest in usable web sites and take money in whatever way they can <span style="text-decoration: line-through;">steal</span> get it from unsuspecting people, there are others who take pride in their work.</p>
<div id="attachment_2215" class="wp-caption alignleft" style="width: 170px"><a href="http://cre8pc.com/blog/wp-content/uploads/2011/06/books.jpg"><img class="size-full wp-image-2215" title="books" src="http://cre8pc.com/blog/wp-content/uploads/2011/06/books.jpg" alt="Books" width="160" height="106" /></a><p class="wp-caption-text">The Best Usability and SEO books to Own</p></div>
<p>Why are Usability and SEO so valuable together?  Because both camps want to deliver their target users the <a href="http://www.libeckim.com/usability/offer-web-site-visitors-object-desire/">object of their desire</a>.  Each niche has its own techniques and forms of delivery.  Search engine marketers focus on promoting clients&#8217; products and services.  They&#8217;re paid to promote and if they&#8217;re any good, their landing pages immediately deliver on the promise of taking their visitor to whatever they promised.  User experience design branches out into all things human oriented.  Not only do they create designs that deliver visitors to their desired task, but they persuade them to stick around and do something else while they&#8217;re there.  The usability camp is mortified if someone&#8217;s needs and desires aren&#8217;t met.  Search engine marketers are less concerned about that, but they should be!</p>
<p>There are many books on search engine marketing.  Usability and usability testing books have been around for years, with <a href="http://www.useit.com/">Jakob Nielsen</a> being the most popular, followed by <a href="http://www.uie.com">Jared Spool</a>.  Understanding the theory and practices behind a unified Usability and SEO approach can be found in the 10 books below.  Each one deserves a home on your bookshelf.</p>
<p>	1. <a href="http://www.amazon.com/gp/product/0596007655/ref=as_li_tf_tl?ie=UTF8&amp;tag=cre8pc&amp;linkCode=as2&amp;camp=217145&amp;creative=399369&amp;creativeASIN=0596007655">Ambient Findability: What We Find Changes Who We Become</a><img style="border: none !important; margin: 0px !important;" src="http://www.assoc-amazon.com/e/ir?t=cre8pc&amp;l=as2&amp;o=1&amp;a=0596007655&amp;camp=217145&amp;creative=399369" border="0" alt="" width="1" height="1" /></p>
<p>	2. <a href="http://www.amazon.com/gp/product/0321503244/ref=as_li_tf_tl?ie=UTF8&amp;tag=cre8pc&amp;linkCode=as2&amp;camp=217145&amp;creative=399369&amp;creativeASIN=0321503244">Search Engine Visibility (2nd Edition)</a><img style="border: none !important; margin: 0px !important;" src="http://www.assoc-amazon.com/e/ir?t=cre8pc&amp;l=as2&amp;o=1&amp;a=0321503244&amp;camp=217145&amp;creative=399369" border="0" alt="" width="1" height="1" /></p>
<p>	3. <a href="http://www.amazon.com/gp/product/0321605896/ref=as_li_tf_tl?ie=UTF8&amp;tag=cre8pc&amp;linkCode=as2&amp;camp=217145&amp;creative=399369&amp;creativeASIN=0321605896">When Search Meets Web Usability</a><img style="border: none !important; margin: 0px !important;" src="http://www.assoc-amazon.com/e/ir?t=cre8pc&amp;l=as2&amp;o=1&amp;a=0321605896&amp;camp=217145&amp;creative=399369" border="0" alt="" width="1" height="1" /></p>
<p>	4. <a href="http://www.amazon.com/gp/product/078521965X/ref=as_li_tf_tl?ie=UTF8&amp;tag=cre8pc&amp;linkCode=as2&amp;camp=217145&amp;creative=399369&amp;creativeASIN=078521965X">Call to Action: Secret Formulas to Improve Online Results</a><img style="border: none !important; margin: 0px !important;" src="http://www.assoc-amazon.com/e/ir?t=cre8pc&amp;l=as2&amp;o=1&amp;a=078521965X&amp;camp=217145&amp;creative=399369" border="0" alt="" width="1" height="1" /></p>
<p>	5. <a href="http://www.amazon.com/gp/product/0470290633/ref=as_li_tf_tl?ie=UTF8&amp;tag=cre8pc&amp;linkCode=as2&amp;camp=217145&amp;creative=399369&amp;creativeASIN=0470290633">Always Be Testing: The Complete Guide to Google Website Optimizer</a><img style="border: none !important; margin: 0px !important;" src="http://www.assoc-amazon.com/e/ir?t=cre8pc&amp;l=as2&amp;o=1&amp;a=0470290633&amp;camp=217145&amp;creative=399369" border="0" alt="" width="1" height="1" /></p>
<p>	6. <a href="http://www.amazon.com/gp/product/0470942231/ref=as_li_tf_tl?ie=UTF8&amp;tag=cre8pc&amp;linkCode=as2&amp;camp=217145&amp;creative=399373&amp;creativeASIN=0470942231">Designing Search: UX Strategies for eCommerce Success</a><img style="border: none !important; margin: 0px !important;" src="http://www.assoc-amazon.com/e/ir?t=cre8pc&amp;l=as2&amp;o=1&amp;a=0470942231&amp;camp=217145&amp;creative=399373" border="0" alt="" width="1" height="1" /> &#8211; - This book is new and I love it!</p>
<p>7. <a href="http://www.amazon.com/gp/product/0137004206/ref=as_li_tf_tl?ie=UTF8&amp;tag=cre8pc&amp;linkCode=as2&amp;camp=217145&amp;creative=399369&amp;creativeASIN=0137004206">Audience, Relevance, and Search: Targeting Web Audiences with Relevant Content</a><img style="border: none !important; margin: 0px !important;" src="http://www.assoc-amazon.com/e/ir?t=cre8pc&amp;l=as2&amp;o=1&amp;a=0137004206&amp;camp=217145&amp;creative=399369" border="0" alt="" width="1" height="1" /></p>
<p>8. <a href="http://www.amazon.com/gp/product/0470174625/ref=as_li_tf_tl?ie=UTF8&amp;tag=cre8pc&amp;linkCode=as2&amp;camp=217145&amp;creative=399369&amp;creativeASIN=0470174625">Landing Page Optimization: The Definitive Guide to Testing and Tuning for Conversions</a><img style="border: none !important; margin: 0px !important;" src="http://www.assoc-amazon.com/e/ir?t=cre8pc&amp;l=as2&amp;o=1&amp;a=0470174625&amp;camp=217145&amp;creative=399369" border="0" alt="" width="1" height="1" /></p>
<p>9. <a href="http://www.amazon.com/gp/product/0321603605/ref=as_li_tf_tl?ie=UTF8&amp;tag=cre8pc&amp;linkCode=as2&amp;camp=217145&amp;creative=399369&amp;creativeASIN=0321603605">Neuro Web Design: What Makes Them Click?</a><img style="border: none !important; margin: 0px !important;" src="http://www.assoc-amazon.com/e/ir?t=cre8pc&amp;l=as2&amp;o=1&amp;a=0321603605&amp;camp=217145&amp;creative=399369" border="0" alt="" width="1" height="1" /></p>
<p>	10. <a href="http://www.amazon.com/gp/product/0470633743/ref=as_li_tf_tl?ie=UTF8&amp;tag=cre8pc&amp;linkCode=as2&amp;camp=217145&amp;creative=399373&amp;creativeASIN=0470633743">Internet Marketing: An Hour a Day</a><img style="border: none !important; margin: 0px !important;" src="http://www.assoc-amazon.com/e/ir?t=cre8pc&amp;l=as2&amp;o=1&amp;a=0470633743&amp;camp=217145&amp;creative=399373" border="0" alt="" width="1" height="1" /></p>
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<p>Economy blues? Poor conversion rates?  Web site lost its spunk? <A href="http://cre8pc.com/free-quote/"> Quotes are always free at Cre8pc</a>.  Get the answers you need NOW!<br/><br/><a href="http://cre8pc.com/2011/06/21/top-ten-must-have-books-on-usability-and-search-engine-optimization/">Top Ten Must Have Books on Usability and Search Engine Optimization</a>

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		<title>The Secret Wisdom of Search Engine Algorithm Chasers</title>
		<link>http://cre8pc.com/2010/01/29/secret-wisdom-search-engine-algorithm-chasers/</link>
		<comments>http://cre8pc.com/2010/01/29/secret-wisdom-search-engine-algorithm-chasers/#comments</comments>
		<pubDate>Fri, 29 Jan 2010 17:29:13 +0000</pubDate>
		<dc:creator>cre8pc</dc:creator>
				<category><![CDATA[Kim Krause Berg]]></category>
		<category><![CDATA[Search Engine Optimization]]></category>
		<category><![CDATA[User Centered Design]]></category>
		<category><![CDATA[captology]]></category>
		<category><![CDATA[just behave]]></category>
		<category><![CDATA[search engine land]]></category>
		<category><![CDATA[seo]]></category>
		<category><![CDATA[user experience design]]></category>

		<guid isPermaLink="false">http://cre8pc.com/?p=1711</guid>
		<description><![CDATA[I wanted to describe how the combination of organic search engine optimization, combined with captology (emotional web design) work together for findability on the Web. You can read The Algorithm Chasers at Search Engine Land&#8217;s Just Behave column, that was published online today. The incentive behind algorithm chasers is to drive traffic to revenue generating [...]<p>Economy blues? Poor conversion rates?  Web site lost its spunk? <A href="http://cre8pc.com/free-quote/"> Quotes are always free at Cre8pc</a>.  Get the answers you need NOW!<br/><br/><a href="http://cre8pc.com/2010/01/29/secret-wisdom-search-engine-algorithm-chasers/">The Secret Wisdom of Search Engine Algorithm Chasers</a>

<b>Sign up for Cre8pc.com's Web Site Usability Course at the Search Engine College</b><br>
<a href="http://www.searchenginecollege.com/affiliates/jrox.php?id=221_1_bid_50"><img src="http://www.searchenginecollege.com/affiliates/image.php?bid=50&mid=221" width="336" height="280" border="0"/></a></p>
]]></description>
			<content:encoded><![CDATA[<p>I wanted to describe how the combination of organic search engine optimization, combined with captology (emotional web design) work together for findability on the Web.</p>
<p>You can read <a href="http://searchengineland.com/the-algorithm-chasers-34029">The Algorithm Chasers</a> at Search Engine Land&#8217;s Just Behave column, that was published online today.</p>
<blockquote><p>The incentive behind algorithm chasers is to drive traffic to revenue generating web pages and to know that, search engines seek out what’s relevant to users and what motivates them to click, read or link.</p></blockquote>
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<p>Economy blues? Poor conversion rates?  Web site lost its spunk? <A href="http://cre8pc.com/free-quote/"> Quotes are always free at Cre8pc</a>.  Get the answers you need NOW!<br/><br/><a href="http://cre8pc.com/2010/01/29/secret-wisdom-search-engine-algorithm-chasers/">The Secret Wisdom of Search Engine Algorithm Chasers</a>

<b>Sign up for Cre8pc.com's Web Site Usability Course at the Search Engine College</b><br>
<a href="http://www.searchenginecollege.com/affiliates/jrox.php?id=221_1_bid_50"><img src="http://www.searchenginecollege.com/affiliates/image.php?bid=50&mid=221" width="336" height="280" border="0"/></a></p>
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