Tag: Usability

Have you ever worked for a website or software development company with departments and management who remind you of The Three Stooges? Do some e-commerce web sites make you feel energized while browsing? Computer users feel. I wrote How Does Your Web Site Make Visitors Feel? for SearchEngineLand’s Just Behave column and it’s out today. The one question rarely asked in site clinics and by usability companies is, “How does this web site make you feel?” Sphinn it here

I love how Dr. Pete Myers, of UserEffect.com, created this educational 4 minute video called What Is Usability?. It’s part of his experimenting with a new “Ask Dr. Pete” section on his web site. Dr. Peter J. Meyers (AKA “Dr. Pete”) is the President of User Effect, a former start-up executive, cognitive psychologist, and lifelong programmer. For the past 11 years, Dr. Pete has worked directly with business owners and executives to understand their goals, get to know their customersRead more…

In the space of a few days, two separate articles were published on the same topic, but from different perspectives. The writers discuss Usability/User Experience, Project Management and Search Engine Marketing practices, where they collide or fit like a glove. Each article is eye opening for those of you who work in enterprise development. You know the politics and difficulties in something as basic as communication between departments and the different skills and practices brought to the table. In orderRead more…

Here is a tip for e-commerce web sites with shopping carts that indicate “Out of Stock” for items that are sold out. You may avoid cart abandonment by answering this question: “Are you getting in any more?” When testing shopping carts, I’m always happy to see a back-end that communicates product availability. It’s too frustrating to get to the end of the purchase process, submit the order and then receive an email that the item is unavailable. Using the exampleRead more…

The following are my recommendations for usability, user experience, captology and accessibility resources and support. Companies UsabilityEffect.com, Kim Krause Berg, Full Service Usability, SEO and Web Design UserEffect.com, Dr. Peter J. Meyers Joe Dolson Accessibility, Joe Dolson UIE, Jared Spool FutureNow, Bryan and Jeffrey Eisenberg UserCentric Closed Loop Marketing, Lance Loveday Blogs Cre8pc Usability and Holistic SEO Experientia, Putting People First Functioning Form, LukeW OutofmyGord, Gord Hotchkiss UsabilityCounts WinningExperiences, Colleen Jones SixRevisions Logic and Emotion, David Armano UserGlue StephenSpencer UXBoothRead more…

I love testing web applications.  As you might imagine, I’ve seen many in my work.  I admire web designers who create beautifully understandable, user centric procedures. One application that never fails to drive everyone crazy are travel sites that try to do it all. Their applications attempt to book a flight, hotel room and rent a car. Alone, these tasks can be confusing to do online. Add them all together and something is bound to be a source of confusionRead more…

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