Tag: Usability

I get all excited when I write up free quotes and proposals. It takes a chunk of time to put together a plan, estimate the hours, plan for sub-contractors if needed and their fees, figure their project into my timeline and review their web site to make sure I allow enough time to meet their needs. So when an RFQ is ignored or refused, that time is gone forever and I have nothing to show for it. I have aRead more…

Clicking back through my mountain pile scattered mess of TO READ links, are some juicy bursts of brilliance from the usability and user experience design community. User experience is not just a result of UX design; rather, design directly affects user experience. – Is Design the Preeminent Protagonist in User Experience? Typically, anything that moves and bounces detracts from Web usability; when navigation moves while users are trying to find their way, it’s deadly. Users should focus on the higher-levelRead more…

The conversation was tense, to say the least. Two web designers, who designed and built a web site for my client, who is the stakeholder, were on a conference call with me to review the usability/user experience site audit I’d prepared for their web site. One web designer says, “Judging from the report, you don’t like the homepage, right?” “Oh no!,” I replied, “I LOVE it.” Truth is, it’s gorgeous. I review hundreds of sites and this one was aboveRead more…

Twelve-plus years into the Internet Marketing and Usability/UX Web Design fields, I’m deeply entrenched in what I call Emo-Web. How much of our responses to web sites is planned before we ever arrived? Taking a nudge from my article at Search Engine Land, How Does Your Web Site Make Visitors Feel?, a few people who resonate with what I presented are discussing the topic in Neuroscience Meets Mysticism. Although my first piece on the topic didn’t catch the imagination ofRead more…

Have you ever worked for a website or software development company with departments and management who remind you of The Three Stooges? Do some e-commerce web sites make you feel energized while browsing? Computer users feel. I wrote How Does Your Web Site Make Visitors Feel? for SearchEngineLand’s Just Behave column and it’s out today. The one question rarely asked in site clinics and by usability companies is, “How does this web site make you feel?” Sphinn it here

I love how Dr. Pete Myers, of UserEffect.com, created this educational 4 minute video called What Is Usability?. It’s part of his experimenting with a new “Ask Dr. Pete” section on his web site. Dr. Peter J. Meyers (AKA “Dr. Pete”) is the President of User Effect, a former start-up executive, cognitive psychologist, and lifelong programmer. For the past 11 years, Dr. Pete has worked directly with business owners and executives to understand their goals, get to know their customersRead more…

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