Category: Web Design

Before you begin to build your web site, let’s pause for a moment and think about your goals. When you first sat down to consider your plans, did you think about your business requirements? Why do you want a web site? What do you hope to accomplish? How will you do this? How do you know if you remembered to include everything you’ll need to do? What do you want your web site to do? Some example business requirements mayRead more…

At nearly every conference where web design is discussed, site clinics are offered. At larger conferences, it takes courage to stand up in front of a room of a few hundred people and ask “experts” to tell you “what’s wrong” with your site. It’s an approach I’ve never stood behind and strongly dislike. For starters, sitting on a panel and being asked to explain problems for a web site is like trying to figure out how big your mutt willRead more…

I’m one of those persons that love books, bookstores, and stores like Office Max and Staples. I love the feel of a glossy paperback book cover, sight of rows of colorful pens, and am perfectly willing to spend 15 minutes figuring out the very best type of manila folders to buy. When I spoke on a Usability panel at SMX New York with Lance Loveday, I discovered he’d written a book called Web Design for ROI: Turning Browsers into BuyersRead more…

You’ll find me at Search Engine Land today, with my latest submission to the “Just Behave” column. I wrote The Biggest Web Site Usability Mistakes You Can Make What are they? Does your web site make them? How can you tell? Sphinners can find the article at Sphinn, waiting for hugs., or Digg it here if you found it helpful.

Whenever I look at job descriptions for web site design positions, it amazes me the long list of expectations companies have these days. Most of them want someone who is skilled in programming, search engine marketing, graphics design, usability, and writing. Then, they ask for specific skills using particular software products, knowledge of standards and global laws, search engine optimization, and testing methodology. I’m not a believer in surface level skills. I’d rather hire experienced persons from different niches andRead more…

When I was in college, there was a class that occurred every semester where we always knew when its most popular exercise was taking place. Students would be everywhere on campus with blindfolds on, being led by their guide person to classes and lunch. I’m reminded of this class experiment when I visit web sites with clumsy navigation. They may start off with a simple “walk forward” link and think this is good. However, it’s not. If you’re blindfolded andRead more…

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