Category Archives: User Centered Design

UserTesting.com Adds Kim Krause Berg to Forms Treasure Trove

Forms on websites are one of the usability conversions topics I write about and one of my favorite areas to test because they always have issues. From understandability to readability to ease of use, online forms are famously frustrating to … Continue reading

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Usability or SEO: Whose Side Are You On?

There remains an ocean between human factors/usability/user experience design and testing and search engine optimization, marketing and internet marketing practices, with no bridge to cross over. What’s worse, few are willing to build that bridge.  Perhaps it’s because every time … Continue reading

Posted in Search Engine Marketing, Search Engine Optimization, SEO/M Industry General, Usability, User Centered Design | Leave a comment

Revenge of the User Friendly Web Site

When Google’s Matt Cutts announced that the search engine hoped to protect searchers from “bad” merchants, I jumped at the chance to help them by suggesting user friendly sites. But, as I wrote today in Google Needs Proof Your Business … Continue reading

Posted in Ecommerce, Google, Recent, User Centered Design | Comments Off