Category: Blog Usability

Gordon Hotchkiss wrote a blog post called, Why Do We Keep Buying from Bad Businesses, in which he describes a situation many of us may be familiar with. Do you shop at stores where the prices are too high or the environment is uncomfortable? Why? He describes his wife’s loyalty to a local family-run business, despite poor customer service and questionable product quality. Walmart is another example of what may be an unpleasant customer experience, but the prices are goodRead more…

There’s a good discussion taking place on user personas that isn’t overly technical for those not familiar with them. Cre8asiteforums’s Usability forum is tackling not only what user personas are, but how they might be implemented during the course of web design. In addition, how do you present the value of user persona development to your company? Several resources and techniques are presented by members. Though not advanced information by any means, the discussions is a nice introduction to whatRead more…

I was encouraged by my first submissions to Catalyze.org, the new social networking site for business analysts and user centered design folks. As an early fan of the site (still in BETA), I’ve been getting to know it (very informative), how it works (some usability hoops), and finally, I got up the nerve to start contributing (I was shy). First, I sent them my podcast interview on usability. Then, once I figured out their procedure, I submitted two of myRead more…

On October 12, Eric Enge, of Stone Temple Consulting, interviewed me about web site usability. His interview series typically features search engine marketing people and topics, but his personal interest in user centered web design inspired him to branch out into related fields. Listen here: Kim Krause Berg Podcast I’m in good company. Eric has interviewed Danny Sullivan, Avinash Kaushik, John Marshall, Jim Sterne, Jakob Nielsen and many others. Eric writes about the interview at Kim Krause Berg Podcast, UsabilityRead more…

It’s been an interesting time for both the usability and search engine marketing industries. The following is a tour of some of my favorite finds and discussions, as well as proof I didn’t sleep all week. Introspection: Don’t Ignore Accessibility explores the implications of not applying usability and accessibility practices. The kicker is that the article comes from the highly esteemed SEO resource, Search Engine Watch. Professionalism In Our Industries – Recent public outings in the SEO industry, as wellRead more…

A new networking community called Catalyze.org has made its debut. In Beta, its niche is the usability industry, specifically business analysts and user experience professionals. Anyone involved in web site design will find something of interest there. The homepage features immediate links to blog and forum posts. The last column is set aside for files. Additional sections target education, events, a jobs board and articles. It is joint venture provided by the International Institute of Business Analysis and the UsabilityRead more…

1 2 3 4 5 10