Is it True? Is it Necessary? Is it Kind? How to Talk on the Internet

Everyone has their own personal code. Some have a really cool inner guidance system. We sometimes admire qualities that we may want for our own, or feel good to us when we connect with whatever it is. Sometimes even hate, anger, greed, vanity and lust are those qualities that make us feel good. They remind me of chocolate. Can’t get enough of that.

We all go off kilter. I’ve done some insane things I’m not proud of. I know “bad kimmy” lives in me and I like to tease her. She’s a wild one. She has a bad mouth on her. She’s fiesty. She thinks she’s right. She’s scared to death of many things. Many past hurts. Usually she’s quiet because I learned how to live with her and hold her in peace. She was wicked fun a long time ago, if you like living on the edge.

Today someone thought to create StopCyberBullying Day. Those people who are passionate about online hate are involved. They want to talk about what’s going on; actually, what has been going on ever since the days when many of us screeched out to AOL with our ancient phone modems and waited five minutes in between sentences. We must have been pretty desperate then. Or thrilled to be finally “meeting” other people around the world who shared our interests. Or looked good naked. That was fun too.

Thing is, typing on a keyboard is not the same thing as speaking face to face. You can be a coward in real life, but online, create a persona that fits your fantasy of what you want to be. Sometimes that means acting sick and wishing to cause someone harm, even from afar. Words have energy. So do thoughts. They travel great distances. The Internet helps them make their mark.

I have a guiding set of words that helps me in the roughest of times online, especially in forums. Even if “bad kimmy” is screaming her fool head off, she’ll usually listen to this set of words and will even put down the keyboard. Whenever I am weak, and don’t listen or make an error in thinking or reaction, I get into trouble. Someone feels hurt. I don’t like how that feels when it happens to me, so I try to avoid doing it to others.

I ask myself, for what I’m about to say:

“Is it true? Is it necessary? Is it kind?”

Yes, of course it sounds wimpy and clogs up the pours with pent up anger. If you use it, you also need to find your way of releasing the bad energy. I won’t suggest how to do that.

I’m always working on that part too.

The Graying of Your Website Visitors

If you believe we remain 21 years old forever, you would be wrong. (I’m sorry!) If you design web pages for only young people, such as your springy step, toned, 20-20 vision self, you are missing out on a huge number of prospects.

Interesting report from Human Factors International: Designing for “mature” users

According to a study by the Annenberg School at USC, American Internet users include…

* 75% of adults aged 56-65
* 41% of adults over 66.

If we want to design for the bulk of our users, we had best consider the more mature user groups.

Want more incentive?

According to a recent study by O’Hara, the top reasons older people don’t use computers are:
a) lack of motivation or reason to use the computer,
b) lack of experience with current technology, and
c) cognitive differences and age-related declines.

So it’s not that they don’t want to use your site – it’s that they find it too tricky or intimidating to be worth that effort at this point in their lives. As usability practitioners, we need to change this!!!

If You Blog, Don’t Talk About Being Harrassed and Develop a Thicker Skin

Of all the blogosphere reactions to the outrage at one female blogger’s public denouncement of website comment harassment, two struck a nerve with me. Both of them put the blame on her for not handling the situation properly.

One refrain is (paraphrasing here) “Get with the program lady. It’s the Internet. Get a thicker skin” and the other is “The best way to deal with predators is to ignore them. She should not have written about this.”

Be Tough. It’s the Internet. It’s Okay to Hate Here.

I don’t often hear a man complain of being threatened online. Is it because they are not harassed? Of course not. It’s not manly to whine. It’s more macho to be cool with it and swallow any emotions that may arise. Depending on the amount of testosterone, it’s customary to turn around and retaliate, go to the nearest bar and drink off the pain or go “do something” like run, play sports or pull an engine out of the car.

Let’s imagine you see a picture of a male Blogger that you love, screaming in horror with underwear on his head, on a non-adult porn website (where you could logically expect to see this stuff.) It doesn’t have the same feel as when the image is of a woman, screaming with underwear on her head. Maybe the man needs a sex toy glued to his forehead instead. That might get an actual reaction. He’ll likely email the person who did it with a nice letter from his lawyer, or call the person a slew of names, and call it a day. Or, he might even think it’s hilarious and show his buddies. (I verified that reaction with my husband.)

Let’s say the man with the sex toy on his forehead is harassed with death threats, along with that picture, and sexually invasive comments on what could be done with that sex toy appear on several popular blogs where comments aren’t moderated. Visitors will read them. The man is due to speak at a conference. He’s got an impeccable reputation in his industry, but now someone is stalking him and putting sex toys on his forehead. (Just watch. This blog will now rank for the keywords “sex toys”).

He’ll likely go to his event because he doesn’t fear death threats or something inside him doesn’t take it seriously. He doesn’t fear rape and has no life experience in being violated.

Women fear both because they are more inclined to have been raped, humiliated, and traumatized for the very fact that they are female. Rape is a weapon of mass destruction in many countries during times of war. Rape happens to men too, but their willingness to discuss it is even more guarded than women.

Violation is Invasive, Whether Physical or By Computer Keyboards

The reaction by women to what happened to Kathy Sierra is different than what the men are expressing. Some men have written that women are “objects” and this behavior is due to that. They say women have to live with this. Kathy was told to get over herself and develop a “thick skin”. She was called a “character assassin”. In Cre8asiteforums, it was suggested she should never have written about her experience at all because this is exactly what predators want you to do. They want to know they caused suffering.

When a woman is raped, they are also told to:

1. Develop a thick skin and live with it
2. Not tell anyone
3. It was their fault
4. Not to report it
5. They are assumed guilty and the rapist is assumed innocent unless she can prove the assault. She has to prove her claim and have the facts to back it up.

Some women will go to court, but they face public embarrassment, harassment and a legal side that insists it was her fault and their client didn’t do it. There remain those who believe a woman who is raped did something to deserve it, such as wearing tight jeans or showing her face in public by removing her veil.

Does it follow through that now that we own blogs, websites, and forums, plus get email, that we somehow deserve to be abused and threatened? Does being on the Internet automatically mean hatred is acceptable and if you want to play, turn your back on the shocking parts? Should you not discuss, in your own blog, an experience that has frightened you because you risk ridicule? Should Kathy have gathered proof before going public and mentioning names?

I’ve thought about why she named individuals in her statement. I think she might have refrained had the site owners moderated comments and image submissions. Two of the sites have since been taken down. Would they have remained up, to hurt someone else, if she had not spoken up?

Behavior

The woman who created this storm by speaking out is herself an observer of human behavior. She’s reached countless web designers with her humor and way of explaining user centered, people oriented design. Her career is about people, how they react and how they think. Now, she is afraid to speak in public due to the behavior of one or more individuals. Was she a target because she is a female, as some have written, or because human behavior is her passion and the best way to get to someone is via what they love?

Earphones

Must women expect to be treated with disrespect? Have they not won a single ounce of integrity and the right to exist alongside men in peace and fairness?

I used to live in a city and I walked to work every day because I wanted the exercise and parking was a pain in the neck. An office worker, I had to wear dresses to work and look professional, so I wore dresses with sneakers and brought nice shoes for when I arrived.

Without fail, I’d arrive at work shaking in fury and sometimes fear. I was taunted at every step by construction workers and men on the sidewalks. The whistles were bad enough but the remarks they made were so sickening that I would get nauseous. At any minute I feared one of them would follow me to work or worse, stalk me and learn where I lived. As a rape victim already, I already bear scars. Every day I hated them and every day I willed myself to not hate all men, because of the actions of the men that hurt me.

My roommate was a man. One of my most cherished friends; he got sick of hearing me come home in tears and fury, worn out from the daily verbal assaults. He bought me a Walkman radio with earphones for my birthday and after that; I never had to hear the lewd remarks again.

Are some people asking that we ignore what’s happening on the Internet by promoting ways to not listen or read about what’s happening there?

Do you really want the people you care about to be subjected to harm? If we don’t speak up about appalling events, what if someone succeeds and carries out a death threat or kidnaps a child (I once received a threat via email by someone threatening to kidnap my children because I was a single mother and they felt they should give them a home with two parents. I was a target because of my blog.)

On the Internet, being anonymous brings out every conceivable kind of whacko.

Defend Creepy People. See No Evil.

I don’t see how developing tolerance to hate can be justified. I don’t see how not speaking up when one’s life or livelihood is in jeopardy is helpful. A “thick skin” benefits what and whom? It’s too easy to express hatred and anger and far more difficult to show restraint, wisdom, fairness and respect. It takes practice.

Why not start with the Internet?

Discussions and related links:

Debate (sometimes heated) - It Starts With Saying Women Are Good Linkbait

If I Knew Who You Are, Would You Write Differently? Authentication in blogs and forums

First reactions - Distressing News

Should Women Be Afraid to Blog?

Discussion - Kathy Sierra’s Unfortunate Situation

Death Threats Against A Blogger

re Kathy Sierra’s allegations

However, given that half the human race consists of women, it should not come as a newsflash that some of them — in about equal proportion to men — are stupid, venal, dishonest, or just generally annoying. Expressing such an opinion may be distasteful to some and vehemently argued by others, but last time I checked, having a negative opinion of a public figure was neither a federal offense nor an expression of misogyny.

Decided to turn comments turned back on (as much as I hate the spam). I hugged my tree. (Got pictures too, but you don’t need to see me hugging a tree, do you?)

In Honor of Kathy Sierra, I Will Hug a Tree

This week the top news in the blogosphere is the “death of print” and death threats against a blogger.

As a fellow blogger and woman, I wish to add my voice to the outcry against those who find it necessary to threaten and abuse people online. Negativity launches an energy that quickly grows out of control, so that even a victim becomes the evil they are trying to shield themselves from. I know this from my own personal experiences.

Therefore, I will not permit the enormous amount of spam that hits this blog, and slips past the filters to be moderated, to upset me another day. I am turning my blog comments “off” for awhile. I will miss my friends, but between this blog and Cre8asiteforums, it’s growing harder and harder to stomach what I’m forced to see everyday.

Instead, I will seek sanctity from a tree, because from that one tree, I will find peace, strength, unwavering purity of spirit and forgiveness, which the World Wide Web can not provide.

Enough About Me

Yesterday was the first day of baseball practice. In two weeks, games start and I become baseball-mom. Dakota comes too, because he likes to chase foul balls. It’s cute, but when you get them back, they have doggie-goo all over them. Eeeeeeuuuuu!

Dakota

Boy and his dog