I like watching people use web sites. Their likes, dislikes, environment, habits, expectations, and abilities to perform online tasks are all unique. Sometimes I think I’ll spend my retirement sitting in a shopping mall doing user testing, for fun.
I was interviewed by the famous Ralph Wilson who has long been dedicated to small businesses. In this video, he wanted to know how a small business can do affordable user testing, how to do it and why it helps.
About cre8pc
Kim Krause Berg’s long background in web design, SEO and usability includes software application functional and user interface testing, accessibility, information architecture and persuasive design. She shared her passion for Usability and SEO through her site and private consulting at Cre8pc for 17 years. Kim founded Cre8asiteforums in 1998. In the fall of 2012 she sold her forums to Internet Marketing Ninjas and retired from private consulting to join their Executive Management team where she continues her work in usability testing, customer experience and conversions design.
My Online Course: Web Site Usability 101Member:
American Society for Information Science and Technology (ASIS&T)
Information Architecture Institute
Usability Professionals Association (UPA)
One other User Testing alternative is to try a service like http://www.usertesting.com where your can set demographics for the type of user you want from their huge panel of everyday people. These custom selected people will record their thoughts for you to listen to as you watch them navigate your site. I was shocked and amazed at the things I learned.
There are “best practices” for increasing conversions, whether it's PPC landing pages, shopping cart and forms, or any page on your web site intended to bring in revenue, traffic or referrals from satisfied customers.
I promise you that after 17 years as a search engine marketer and persuasive design and user experience testing consultant, I bring powerful skills and solutions to give your web site an immediate conversions lift.
One other User Testing alternative is to try a service like http://www.usertesting.com where your can set demographics for the type of user you want from their huge panel of everyday people. These custom selected people will record their thoughts for you to listen to as you watch them navigate your site. I was shocked and amazed at the things I learned.
Great info on the video.. please post some more on the subject
Nice and useful video. Great job! Thx.