Dr. Susan Weinschenk is one of my most favorite teachers in the Human Factors/UX world. In the video below, which is a very cool animation, she gets down to brass tacks with The ROI of User Experience with Dr. Susan Weinschenk. It’s worth five minutes of your time, especially when she gets into the numbers.
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Kim Krause Berg
Web Site Usability, Information Architecture/Search Engine Optimization.Consulting Services, since 1996.
I thought I was the only SEO usability person. I just started following you on linkedin too