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Kim Krause Berg, Web Site Usability/SEO/IA Consultant

With Social Networking, Above All, Be You

Posted by on Jun 8, 2009 in Blogging, Social Networking & Marketing | 9 comments

When someone sets up a web site, blog or online business, meeting the Web for the first time can be perplexing. How do we go from face to face interaction to techno-keyboard, static image, wordsmith-dueling communicators?

Lately I’ve had a group of folks coming to me for web site rebirth help. Their old web sites have grown old, grumpy and forgotten. A few have chosen to add blogs, sign up for Facebook and try out Twitter. Each of them had the same question:

“What do I say”?

Between the line of that one line is the real question, which is, “How can I get noticed or making money REALLY fast?” Related to this are concerns for linking, popularity, how to get conversations going, where to find friends, where to find discussions on a topic, and how to look like they know what they’re doing, when they really don’t.

First off, don’t whine. If this is you, don’t be you. Unless your web site is about being miserable, in which case, have at it. Misery loves your company and I’m fine if you keep it all in your corner of the planet.
Edie Weinstein Moser, LiveinJoy.org
Next, let people see you. A video is great for showing site visitors what you look like. I know first hand how incredibly difficult this is to do, which is why I don’t use Skype or have a web cam. My best suggestion, unless you’re convinced you’re perfectly perfect and the world can’t possibly exist without seeing your face, is to get completely smackered first and blame the slurred words on your computer equipment or their bandwidth.

Add quotes to your blog, Twitter or social networking sites you belong to. This offers an idea on where your head is at. If you only quote from movies, this is a nice clue about you. God love ya for having so much time on your hands.

Twitter is this finicky little thing that will drive you crazy and you’ll scream for more. Or, you will feel completely overwhelmed because everyone is talking so much and you can’t possibly get in a word edgewise. Or, you tried to get in a word and everyone ignored you, which really feels blechy. You can Twitter your latest blog posts, but leave a teaser too. Even movies have trailers created to try and get you to go to see it. Same thing with Twitter links. Include the love scene or part where the cell phone turns into a gigantic transformer. Grab attention.  Get them at the “AH COOL!” moment.

Ask questions on Twitter and your blog. Be sure to respond to those who answer, even if it is just one person. If you treat that one person with respect, they will remember you. Suggest on your blog, Twitter homepage or social networking site that you’re happy to meet folks. Make is easy to find and contact you. An authentic blog is one where the person writing in it is accessible via email, phone or address and NOT a contact form as the only possible way of making contact. Forms are not friendly. They are a task. Making new friends and web contacts should never feel like a task.

What do you talk about? Begin with what you know really, really well. If you’re going to fake it, you’re only robbing yourself of real experiences. Link to books, products and sites that backup your niche in a positive way. Describe why you linked to these sites, especially if the links are affiliate links. Links don’t sell themselves. They’re powerless little things until put them into the right delivery mechanism, such as persuasive call to action button or expertly crafted landing page.

And finally, if you are anti-social in real life, chances are good you may find yourself singing in your own web site bathroom as well. I was just telling someone today on the phone, to be patient. Be consistent. Always be dependable. Write when you have something to say and if what you have to say is not that great, fine.

You are growing and learning.
We will wait.

9 Comments

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  1. Lynne Polischuik @lynneux

    Kim: I usually love your blog but I have to say that it puts me off when you basically state “Don’t be negative” and then sling dirt on someone by linking to their post with “What Not To Do” anchor text. I think it’s easy enough to make your point without pointing fingers. This is a good post but inclusions like that are needless and just diminish the overall message for me, I’m sorry.

  2. cre8pc

    Interesting. Sling dirt. Lisa is a very good friend of mine and there was no intent of slinging dirt. I linked to her blog post because I liked it. I will invite Lisa to add her opinion on the link.

    Thank you for your comment.

  3. cre8pc

    Added. The original link text was “don’t whine”. Lisa joked with me about it but I misunderstood her joke and changed it to “Don’t be a whining blogger.”

    Obviously, I met no ill to Lisa but the link is being misunderstood. I’m editing for clarity.

  4. Lynne Polischuik @lynneux

    Kim: My apologies, ‘sling dirt’ wasn’t an appropriate phrase and upon re-reading Lisa’s post I see what you were getting at. Lisa said not to whine–she wasn’t whining herself. I actually skimmed through Lisa’s “Why I Hate Bloggers” very early this morning and should have paid more attention to what you were linking to. My bad–I still love your blog.

  5. Lisa Barone

    Lynn/Kim: Oh noes. I hope this isn’t a result of my tweet earlier. :( I was completely kidding. I know Kim meant NO DISRESPECT to the Outspoken blog post, nor myself. She was more agreeing with me than anything, noting that if you’re just going to start your blog to whine about your life, please save us all from having to read it. The “don’t do this” was reflecting the actions I described in the post, not the post itself. I understood what she meant, I was just giving her a hard time on Twitter. Because I like her. And that’s what I do. :)

    I consider Kim a good, good friend of mine and we’ve always had each other’s back. I know that there was no mud slinging intended. That’s not Kim’s way. Never has been. Kim is a class act all the way around and I’ve valued her friendship over the past 3 years.

    I do appreciate Lynn having our back though. ;)

  6. cre8pc

    So, having changed the link 3 times, I am now going to eat dinner. The example is perfect for how misunderstandings happen. I admire The Lisa and felt she had some interesting points in her blog post today.

    Lynne, if you misunderstood, chances are, so did others. Sometimes it’s hard to write with clarity and the right intent. I’m always learning :)

  7. Lynne Polischuik @lynneux

    Kim/Lisa: I actually saw your back and forth on Twitter after I commented and really wishing I’d seen it before I said anything! I thought it was very unlike Kim to be negative and that’s really why I commented–I was kind of taken aback but I completely misread the tone. Much love to you both, I read both your blogs faithfully and Lisa I literally skimmed through your post at about 6 this morning and saved to read later and didn’t realize at first that’s what Kim had linked to. Again: Going to refrain from ever commenting on Mondays. Off to go hide under my desk now. Ta ;)

  8. Nick Stamoulis

    For newbies entering into the world of online marketing the most important thing to remember is that it doesn’t have to be conquered in the first week. If your goal is to make money fast try something else. For all the success stories you hear about millionaires online there are hundreds of thousands of others bootstrapping and hustling to make money online. Learn one thing at a time and get comfortable with it and then move onto the next. Before you know it you will have a solid foundation of understanding when it comes to internet marketing. Education in this industry is key.

  9. cre8pc

    @Nick, exactly! Word for word, right on :)