Where to begin? I hear the reason I’m sitting here in the Chicago O’Hare Hilton hotel is because of a hurricane. I won’t be arriving to San Jose today as planned. All I can do is hope the flight I re-booked for tomorrow isn’t canceled too.

Woke up at 4:15 am to catch a flight from my local airport to grab an early morning connector flight in Chicago’s O’Hare airport. The hour flight turned into 2 hours, with 7 flight route changes and delays due to the weather. Despite their best efforts to get us there, my connecting flight to San Jose was departing as I was rolling into the airport.

They had no other flights to San Jose, on United or American airlines, which were the only two airlines going to San Jose today. I’m not a seasoned traveler. I traveled alone once, over 20 years ago. They re-booked me for tomorrow morning but I wasn’t ready to deal with an overnight stay in a strange city so I booked a flight to go back home instead. I had made up my mind not to go to San Jose.

Then, they canceled my flight to go home because of the weather. I could either rent a car and drive 14 hours home, or join the swarm of other people in the exact same situation as me. The weather is making a real mess here. United Airlines, thankfully, has lots of customer service phones that connect you with humans, so rather than wait in line, I used one. I’m now booked for a flight out of here to San Jose tomorrow am, but it appears I will not make the SES Womens Lunch.

I have no idea where my baggage is. Thank goodness for TV, cell phones and the hotel Internet connection.

If anyone got stuck in Chicago, and you see this, please leave comments or if you’re a friend, email me.

Pray for better weather.

SES Women's Luncheon Sponsored by One of Their Biggest Fans
Cre8asiteForums Turns Five Years Old


Kim Krause Berg’s long background in web design, SEO and usability includes software application functional and user interface testing, accessibility, information architecture and persuasive design. She shared her passion for Usability and SEO through her site and private consulting at Cre8pc for 17 years. Kim founded Cre8asiteforums in 1998. In the fall of 2012 she sold her forums to Internet Marketing Ninjas and retired from private consulting to join their Executive Management team where she continues her work in usability testing, customer experience and conversions design.

My Online Course: Web Site Usability 101


American Society for Information Science and Technology (ASIS&T)

Information Architecture Institute

Usability Professionals Association (UPA)